Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how information may be handled when you visit leo-forwarder.com or contact Leo about a shipment.

Who we are

This website is operated under the LEO | Your Forward Agent brand. Leo acts as your direct logistics contact and coordinates enquiries with relevant operational teams when needed.

Information you choose to provide

When you prepare or send a shipping enquiry, you may provide your name, email address, cargo details, origin, destination, preferred timeline and other information you include in your message. Please do not submit passwords, payment-card details or information that is not needed for your shipment enquiry.

How we use enquiry information

• To review and respond to your enquiry.
• To understand your requested route and shipping requirements.
• To coordinate with relevant suppliers, carriers, agents or operational teams when this is necessary to assess or handle your request.
• To maintain appropriate business and compliance records.

Website, hosting and cookies

The website, WordPress, the hosting provider and security tools may process ordinary technical information such as IP address, browser type, device information, requested pages, timestamps and security logs. WordPress or installed plugins may use cookies that are necessary for administration, security or site operation.

If analytics, advertising measurement, embedded content, a customer relationship system or another third-party service is added, this policy and any required consent controls should be updated before that service is used.

Sharing and international processing

Information is not sold. It may be shared only with service providers and logistics parties that need it to operate the website, respond to an enquiry or coordinate a requested shipment. Because international logistics involves parties in different countries, relevant enquiry information may be processed outside your country. Appropriate safeguards should be used where applicable.

Retention and security

Information is kept only for as long as reasonably necessary for the enquiry, business relationship, dispute handling and applicable legal or record-keeping requirements. Reasonable measures are used to protect information, but no website or email transmission can be guaranteed to be completely secure.

Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction or objection concerning your personal information. You may also withdraw consent where processing relies on consent. These rights can be subject to legal exceptions.

Contact

For a privacy question or request, email contact@leo-forwarder.com. Please use the subject line “Privacy Request” and do not include unnecessary cargo or identity information.

Changes to this policy

This policy may be updated when the website, contact process or service providers change. The current version and update date will be published on this page.

Spam protection

This website uses Cloudflare Turnstile to help distinguish legitimate enquiries from automated abuse. When the form is used, Cloudflare may process technical information needed to provide the security check under its own privacy commitments.